It won’t be long and you will be navigating your way to vacation happiness.  We wanted to send you this information so your more comfortable with your arrival. This information is also provided on your travel documents. 

AMSTAR will be your transfer company.
Amstar Reps wearing blue tropical uniform shirts and holding signs will greet you at the first desk outside of Customs.

Upon arrival at the airport, you will claim your baggage and go through Customs. Upon exiting the terminal, you will be greeted by a uniformed Amstar Representative. Your Representative will escort you to your hotel transportation. Roundtrip ground transportation will be provided between the airport and your hotel.Some exceptions may apply. Review the passenger alert section of your document for any exclusions.

Representative Service Local Phone Number – 221-6626 from 8:30 to 06:00 pm.
Duty officer after office hours 829-904-2330

Amstar DMC Representatives are not allowed inside the Arrivals Terminal. Do not accept transfer information from anyone other than your Amstar DMC representative.

Amstar Reps

Contact us if you have any questions

Don’t forget to Pre-Book Activities and Tours!

Amstar Zipline

Roundtrip transfers are included for all passengers (excluding air only) arriving into Punta Cana staying in either Punta Cana or La Romana hotel areas. Roundtrip transfers are included for passengers (excluding air only) arriving into La Romana staying in the La Romana hotel area. All passengers (excluding air only) arriving in La Romana and staying in the Punta Cana area must purchase the additional round trip La Romana -Punta Cana optional transfer. Transfers are not included for Air only passengers. Transfers are not included for passengers (air, land, package) arriving in Punta Cana or La Romana and staying in either Puerto Plata, Santo Domingo, Santiago or Samana. Optional transfers are available for Santo Domingo for an additional charge. Transfers are not available to Puerto Plata, Santiago or Samana

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