Your trip is coming up. We thought we’d share some travel tips.

Travel Tips from our agents

PASSPORT! Make sure you get your passport BOOKS out now and confirm that they are not expired. If traveling to Costa Rica, Belize or Panama make sure your passport does not expire 3 months prior to your return date or you will need to get a new one before you leave. Passport information can be found here: 

Experienced Traveler Tip: I recommend that you get a photocopy of the front of your passports that show your picture, personal information and passport number and put that photocopy in your checked bag somewhere. Just in case you lose your passport during travel and need proof to get home.

MONEY EXCHANGE! It is our opinion that while on an All-Inclusive Vacation like the ones we offer to Mexico and the Caribbean a money exchange from US currency is not needed. Everywhere you go, local bars, restaurants, beach vendors, resort staff etc. will gladly take the American Dollar. However… If making a purchase of over $100 you will be required to pay with a credit card or local currency. MasterCard and Visa are widely accepted, Discover card usually, American Express not so much. Use your Credit card NOT your debit card!

** Experienced Traveler Tip: I recommend that the cash you take with you, be sure to go by your local bank before you leave and take your cash in $1, $5 and $10 bills. It can be difficult to make change at the resorts if all you have are $20 bills. When traveling with cash keep it with you in your purse or carry on just in case you luggage gets lost during travel. Keep in mind if using foreign ATM’s there will be higher fees and your bank may block the transaction for fraud protection. The change you receive may be in foreign currency as well, not USD.

CELL PHONE USAGE! We recommend you check with your cell phone provider prior to travel if you will be needing to make calls or use high amounts of data. All cell phone providers will offer International Plans that can lower the cost per minute while traveling. OR… put your phone away and try not to use it at all.

** Experience Traveler Tip: Turn your phone to Airplane Mode when you arrive if you don’t want to get high charge roaming costs. Most resorts offer wi-fi for free or some may have a small daily charge that you can pay at check in/check out. If you are on the resorts wi-fi you can then use things like Facebook, Facebook Messenger, WhatsApp, Snapchat and Instagram for free. #417travel


  • Swimsuits (more than one for sure) and cover ups for ladies
  • Headphones, books, Deck of cards
  • Flip Flops for pool/beach and a pair for casual wear
  • Sunglasses (more than one…waves are known to eat sunglasses in the ocean)
  • Sun hat and beach bags
  • Koozie Cup or Yeti Tumbler, Reusable Straw, Beach Bag
  • Travel pillow if you have one or prefer
  • Dinner outfits: Dress clothes for the gourmet restaurants / Men need a few pair of long pants, collared shirts and closed toed shoes. Women need sundresses or skirts with nice tops
  • Phone charger! And a portable charger if you have one in case you go out on an excursion and need to charge on the go!
  • Camera (unless you use your phone for this)
  • Laptop and case if you need to work while on vacation (when traveling you will need to have this in your carry on so you can remove it at the airport)
  • Shorts, t-shirts, undies-bras, socks (not many pairs obviously since you’re on the beach every day), tennis shoes, belt, pajamas
  • Jewelry and jewelry bag/organizer (have a “travel wedding ring” that is not real or as valuable as their real ring just in case it gets lost)


  • Resorts will provide small bottles of shampoo, conditioner and soap but if you bring your own make sure to put them in your checked luggage or have them in 3.4 oz bottles in you carry on. All items need to be in clear zip lock bags at the top of your carry on as well.
  • Sun Screen & After Sun Aloe (if you are going on an ocean excursion i.e. snorkeling, make sure it’s biodegradable so you don’t hurt the marine life)
  • Hand sanitizer and chapstick
  • Excedrin/Advil/Tylenol – Allergy Medicine – Tums or heartburn medicine – Maybe take some Pepto tablets with you as well, we do!

Any daily medicine you take, keep in the original packaging and put it in your carry-on bag.

For women, bring any personal hygiene items you may need as these are expensive and not as great as what you can by in the US.

  • Bug spray or wipes
  • Lotion and face wash
  • Contacts, case and contact lens solution if need be
  • Deodorant, toothbrush and toothpaste, floss
  • Razors and shave cream (pack in your checked luggage)
  • Brush or combs
  • Perfume/cologne
  • A few bounty dryer sheets. You can put these in your bags on the way home to help with that Musty smell. They also are great air fresheners for your room. Put them right in the AC vent.

Travel – Flights and Transfers

What forms of identification do I need?

When you travel, you are required to provide identification to verify your identity as well as that of any of your traveling companions.

For domestic travel (inside the U.S.), travel to Puerto Rico or the U.S. Virgin Islands you need to carry a non-expired government-issued photo ID that matches the name on the reservation.

For international travel, for U.S. citizens must have a valid government-issued passport BOOK. Married or divorced women, who travel under any name other than that printed on their documentation, must supply a marriage license and/or divorce decree (a copy is acceptable). In addition, special requirements apply to children traveling with only one parent or without parents. For some international travel, countries may not permit entry without a valid return ticket and/or visa or other documentation. Please contact the local embassy or consulate for travel requirements and more information.

*Some countries may require that your passport be valid for 6 months after from your scheduled travel date. Such as Costa Rica, Belize and Panama.

Your Travel Documents

Your Travel documents will arrive via. email. We do use Electronic travel documents. Please be sure to print them and bring them with you on your trip, as it contains your reservation confirmations. Please note that vouchers are not required for most services. If a voucher is provided within your travel documents, please present to the service provider. Have a wonderful vacation!

How early should I arrive at the airport?

On the day of travel, please call the airline directly to reconfirm flight times. Recommended airport check in will begin 2 hours prior to departure for domestic flights and 3 hours prior to departure for international flights.

Bag Fees and seat assignments?

Your airline confirmation number will be a set of 6 letters and numbers and can usually be found on your travel document next to your airline flight number. Please refer to your electronic travel document to find your individual airline confirmation number.

Many airlines have instituted a policy of charging travelers for checked baggage and/or carry-on baggage. Those charges are payable directly to the airline at the time of check-in, and as a result, are not included in the price of your vacation. Below you will find a list of airlines and links to their baggage policy. Baggage policies are subject to change without notice.

We provide you with your Airline confirmation number that will allow you to pre-pay your bag fees and with some airlines we can add them and pay for them on your booking. If your bags have been pre-paid it will be listed on your travel documents.

What can I bring through security?

Air travelers may now carry liquids, gels and aerosols in their carry-on bag when going through security checkpoints. All liquids, gels and aerosols must be in three-ounce or smaller containers. All liquids, gels and aerosols must be placed in a single, quart-size, zip-top, clear plastic bag. Each traveler can use only one, quart-size, zip-top, clear plastic bag. For the most up-to-date information on prohibited and permitted items, please visit the transportation security administration website. For more information.

Here is a link for TSA’s frequently asked questions.

Flight delays, during travel issues?
If you have a flight delay please work directly with the airline agents at the airport! We will not be able to re-route you as efficiently since they are looking at the up to the minute flight availability and status. If you are delayed for a few hours your ground transportation will still be waiting for you at the airport. If you are delayed overnight please reach out to us and we will inform the transfer and your resort.

If for some reason you have ANY issues at the resort PLEASE reach out to us so we can reach out and try to resolve any issues.

Please reference your E-Travel Documents for 24/7 customer support and during travel emergencies.

Your Transfer to the Hotel.
Your roundtrip transportation between the airport and hotel is provided by Amstar.

Upon arrival after clearing immigration and customs, head directly outside the terminal building to meet your Amstar representative. Since you have already arranged for your hotel transportation, there is no need to stop with timeshare representatives offering you information and products in the arrival hall. This will help ensure a timely departure to your resort.

Amstar Reps
Your check in at the Hotel.
Standard hotel check-in is 3:00pm and standard hotel check-out is mid-day. At the discretion of the hotel, a room MAY be made available for storing hand baggage or for changing prior to departure. It is advisable to pack all valuables, medicines and swimwear in your carry-on bag so that if immediate check-in is not available you can do a quick change and start your vacation.

Dress Code

The Top Tours and Attractions.

The Best Tours and Activities in all the top Destinations!

Pre-book the top tours in nearly any destination with 417 Travel and Viator. Avoid the lines and hassle at the resorts and spend more time at the beach! Save on all the top tours, transfers, excursions and more. Experience more on your Vacation. 

The Day You Return

Make sure to find out what time the shuttle bus is taking you back to the airport;. The bus will depend on what flight & flight time you have, so check with the Bell Desk or Guest Services. Some resorts ask that you confirm your return transfer with Guest Services 24 hours before departure.

Pack your carry-on with appropriate clothing – if you have a later flight, don’t be stuck wearing your travel clothes all day! Pack a bathing suit and enjoy one last day at the pool, and take advantage of a Hospitality Room (check with Front Desk for location) to change/freshen up before departure.

The resort Gift Shop is a nice last-day stop for resort-branded gear, but the airport duty-free shops will usually have the best deals on alcohol/tobacco/souvenir products.

Watch these short videos for more tips!

Beware of Timeshare Sales!

Some hotels and airport passenger arrival areas are especially high centers of time-share activity. Time-share sellers may approach you to offer you “freebies” such as tours, and may even attempt to take you to their time-share hotel directly from the airport. WE DO NOT affiliate with any time share programs.Most of our Hotel Partners also offer a timeshare program. All you’ll need to do is say “No”.You will not be harassed. These programs are NOT of value to you and the resorts can not beat our pricing on your next vacation.