A few things to know about your Apple Vacation.
The information below will also appear on your E-travel documents.
Your Apple Vacations travel documents give you the details of your vacation including flight, hotel and transfer information. Passengers flying on scheduled airlines will receive a scheduled air flight itinerary and instructions on how to access your on-line itinerary for last minute information via https://mytripandmore.com/, or you may check with the airline directly. If you are flying on an airline, which requires paper tickets, you will receive those and must bring them to the airport. If your paper scheduled airline tickets are lost, they must be replaced at your expense.
If you are flying on an Apple-exclusive vacation flight, the telephone number for the most recent flight information recording is included in your travel documents. We encourage you to call this number prior to departure for the airport for your flight. This number is maintained for both outbound and inbound flights. Give this number to anyone meeting you at the airport upon your return to the U.S. Please refer to your travel documents for the location of your check-in area on exclusive vacation flights.
Apple Vacations Resort Representatives are provided by Amstar dmc or other independent destination management companies operating in resort and providing services to Apple Vacationers. For valuable information on your resort and recommendations on excursions, attend the Welcome Briefing held by your Representative in most destinations and hotels. Apple Vacations provides access to the very best excursion operated by local independent suppliers Some require physical activity. Please consider the nature of the excursion to ensure that it is appropriate for your age and physical condition. Apple Vacations Representatives hold desk hours at many hotels. Please follow this link for contact information of the local Apple Vacations Representative office.
Round-trip airport/hotel transfers are provided for “land only” and scheduled air passengers. “Air Only” passengers may purchase optional transfers if they desire. Arrival times have been reported to our Apple Vacations office in resort for passengers who purchased their air transportation through Apple Vacations. For “Land Only” passengers, it is the responsibility of you or your travel agent to advise Apple Vacations of your flight itinerary, in order to receive hotel transfers upon arrival in resort. Should your arrival time change, please notify your Apple Vacations Resort Representative. If you do not do so, you may be subject to obtaining and paying for your own transportation from the airport to your hotel. Apple Resort Representatives will be at the airport to assist you with your transfers based on your arrival times. Ground transportation information is included on your travel documents.
Check-in begins three hours prior to departure at the airline ticket counter. Under no circumstances should you check in later than one hour prior to departure. Late check-in WILL result in you not being allowed to travel.
BAGGAGE ALLOWANCE – Many airlines are charging fees for checked and/or carry-on bags and have different baggage allowances and fees. Please check with your airline for specifics. Carry-on luggage is limited to one bag per person and must be small enough to fit beneath the sear in front of you; some airlines have a carry-on bag fee. PLEASE BE ADVISED THAT EXCESS/OVERSIZED BAGGED MAY BE DENIED AT CHECK-IN and if accepted, there will be additional charges. Anyone attempting to check-in excess baggage should arrive at the ticket counter a minimum of three hours prior to departure. Lap children under the age of two do not receive a separate baggage allowance. Apple Vacations accepts no liability for loss or damage to luggage. We recommend that passengers consider the use of a TSA approved lock to secure their luggage. For details on baggage insurance, see your travel agent
Hotel Check In
Credit card imprint or cash deposit is typically required at check-in for hotel incidental charges. Check-in for your hotel room in resort is generally 3:00 pm. We recommend that you pack a bathing suit in your carry-on. There are usually changing facilities for your use at the hotel until your room is ready.
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