Grand Velas Riviera Maya
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Carretera Cancun-Tulum KM 62
Col. Centro
Playa del Carmen, 77710
Mexico
Its unique facilities with certified beach and beautiful Mayan jungle will provide an unrivaled experience on your next holidays. Experience three separate ambiances that serve different needs according to the vacation experience you want to create, all specially designed to maintain the natural beauty of the Riviera Maya and the Caribbean Sea.
An upscale ambiance designed your comfort. With elegant suites, personalized concierge service, and award-winning signature spa (the largest in Latin America), a convention center with modern equipment and an incredible natural environment; this resort is perfect for the experienced traveler looking for exclusivity and impeccable service. Furthermore, our suites feature high-end amenities like mini bar with Premium drinks, turndown service, WiFi, L’Occitane products and 24-hour personal concierge service.A world-class culinary tour. The resort’s fine cuisine includes several restaurants and bars, two with 4-Diamond certification. We also have the first restaurant in the world to be part of an all-inclusive and recipient of a 5 Diamond award by AAA.
EXCLUSIVE AMENITIES
Grand Velas Riviera Maya is an All-Inclusive property
- Full Breakfast for each guest daily (included in the rate)
- $100 Resort Credit per room, per stay
- Upgrade from Zen to Zen Pool, Ambassador to Ambassador Pool, and Ambassador Pool to Grand Class
- Early Check-In
- Late Check-Out
SUITE/VILLA PRIVILEGES
Combinable with Exclusive Amenities listed above.
A two night minimum stay applies for Suite/Villa Privileges.
- One-Way airport transfer
Check In: 3:00 PM
Check Out: 12:00 Noon
Number of Rooms: 539
Zen Grand Suite
The Mayan nature is the main element that describes this suite. Enjoy 1184 sq.ft. that will bring harmony and peace through its luxury amenities, prime location and world class service; enjoy with your family and loved ones the sounds of the Riviera Maya.
● King size bed, or two Queen size beds
● Private terrace with sitting area
● Living area with sofa
● Bathroom with shower and separate Jacuzzi
● Bathroom vanity
● Connecting suite available
Size: 1184 sq. ft.
Maximum occupancy: Up to 2 adults in each suite and up to 2 kids ( 4 -15 ) per suite
Zen Grand Pool Suite
● King size bed, or two Queen size beds
● Private terrace with sitting area and plunge pool
● Living area with sofa
● Bathroom with shower and separate Jacuzzi
● Bathroom Vanity
Size: 1184 sq. ft.
Maximum occupancy: Up to 2 adults in each suite and up to 2 kids ( 4 -15 ) per suite
Zen Grand 2 Bedroom Family Suite
Feel at home in more than 2,000 sq. ft. of space with two bedrooms and two Queen-size beds. Savor the luxury of relaxed gatherings on your private terrace. Enjoy fun amenities for the kids like stuffed animals, beach toys, kid-friendly turndown service and a Babya Concierge, so mom and dad can reconnect and relax together.
- Two private terraces
- One bedroom with King-size bed
- Connecting bedroom with two Queen-size beds
- Two bathrooms with jacuzzi, separate rain showers and dressing areas
- Size: 2,368 sq. ft.
- Maximum Capacity: Up to 6 adults and up to 2 kids (4-15) per suite.
Ambassador Suites
Ideal for a family vacation, this suite has one King size bed and an incredible terrace, where you can enjoy breathtaking ocean views. These suites are decorated with vibrant colors portraying the energetic atmosphere of this ambiance.
- 1 King size bed, or 2 Queen size beds
- Private terrace with sitting area
- Extraordinary ocean view
- Sitting area with sofa
- Bathroom with shower and a separate Jacuzzi
- Connecting Suite available
Size: 1,270 square feet
Maximum occupancy: Up to 2 adults in each suite and up to 2 kids ( 4 -15 ) per suite
Ambassador Pool Suites
• King size bed, or 2 Queen size beds
• Private terrace with sitting area and pool
• Oceanfront
• Living area with shower and separate Jacuzzi
Size: 1,270 sq.ft.
Maximum occupancy: Up to 2 adults in each suite and up to 2 kids ( 4 -15 ) per suite
Ambassador Two-Bedroom Family Suite
Discover the elegance of this 2,540 sq. ft. suite in Riviera Maya. Luxuriate with stunning Caribbean Sea views, one king and two queen-size beds, and the personalized service of a Concierge and Baby Concierge. This suite features a welcome kit and special amenities such as beach toys, bathrobes for kids, and turndown service.
- Two private terraces
- One bedroom with King-size bed
- Connecting bedroom with two Queen-size beds
- Two bathrooms with jacuzzi, separate rain showers and dressing areas
Grand Class Suites
● A King size bed, or two Queen size beds
● Terrace with private plunge pool and sitting area
● Living room with contemporary type sofas
● Spa-type bath, with separate shower and Jacuzzi
● Walk-in closet
Size: 1,377 sq.ft.
Maximum occupancy: 3 adults (Over to 16 years old)
Presidential Zen Grand Suite
This attractive suite delights couples and families due to the amazing space it offers. Enjoy luxurious amenities that complement the mystic Mayan natural environment, and admire stunning views of the rainforest. This suite was exclusively designed to live a relaxing and peaceful vacation. In addition, as a special amenity, enjoy a revitalizing massage per day, personalized 24-hour Concierge service, and VIP transportation to and from the airport.
● King size bed and / or two Queen size beds
● 2 full bathrooms with rain showers and Jacuzzi
● Marble dining table for 8 people
● Living room with sofa
● Private terrace with sitting area and plunge pool
Size: 3,518 sq. ft.
Maximum occupancy: 6 people (4 Adults and 2 Children of 4 - 16 years old )
Ambassador Governor Suites
- 1 bedroom with King size bed
- Ocean view
- Table for 3 people
- Private terrace with plunge pool
- Sitting area with sofa
- Two showers: rain and hand
- Indoor Jacuzzi
- Massage in the suite area
Size: 2,540 sq. ft.
Maximum occupancy: 2 adults and 2 children
Ambassador Presidential Suites
This suite is everything you have ever dreamed of! Live it in this splendid two-bedroom suite with private plunge pool overlooking the Caribbean Sea. Enjoy with your loved ones the amenities and services offered; relax in the indoor Jacuzzi and enjoy a massage in the comfort of your suite; in addition to 24-hour Concierge service. Spend unforgettable moments in the majestic Presidential Suite.
- 2 bedrooms, one with a King size bed and the second one with two Queen size beds.
- Ocean-front view
- Private terrace with swimming pool and sitting area
- Sitting area with modern sofa
- 2 bathrooms with double shower: rain and hand
- Massage in the suite area
- Indoor Jacuzzi
- Walk-in closet Size: 3,094 sq.ft.
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Grand Class Presidential Suites
The Grand Class Presidential suite is the perfect refuge for your dream vacations. Feel the comfort during your stay, and invite your family to enjoy exclusive nights in this spacious area. Discover unique amenities and let yourself be pampered with unsurpassed personalized service; which includes 24-hour Personal Concierge, daily 50-minute massage, and VIP transportation.
- 2 bedrooms, one with King size bed, and one with two Queen beds
- Private terrace with ocean view and plunge pool
- Living area with contemporary type sofas
- Bar area with premium liquor and beverages
- In-suite massage area
- Walk-in closet
- Dining table for 8 people
Facilities
- Business Center
- Fitness Center
- High-Speed Internet Access*
- Infinity Pool*
- Meeting & Conference Facilities
- Beach
- Baby Room*
- Banquet Space*
- Bar
- Beach Beds
- Beachfront Restaurant
- Beauty Salon
- Chapel
- Children's Play Area*
- Children's Pool
- Destination Services
- Fresh Water Pool*
- Gift Shop
- Golf Nearby
- Green Areas*
- Horseback Riding Nearby
- Internet Center*
- Kayaking
- Nail Salon*
- Nature Tours
- Night Club
- Non-Motorized Water Sports
- Non-Smoking Rooms and Suites
- Office Area on Request*
- Outdoor Terrace*
- Parasailing
- Poolside Services**
- Private Beach
- Restaurant
- Sand Beach*
- Spa Treatment In Room
- Sports*
- Steam Room
- Steam Shower*
- Summer Sports*
- Technology
- Volleyball Courts
- Water Sports
- Wedding Facilities
- Ballroom
- Beachfront Bar
- Boutiques*
- Children's Activity Center*
- Hair Salon*
- Jacuzzi*
- Private Dining Areas*
- Sauna
- Snorkeling
- Teen Activity Center
- Tennis Nearby
- Diving
- Jet Skiing
- Poolside Cabanas*
- Sailing
- Spa Treatments
- Sport Fishing*
- Travel Agency
- Video Games*
- Water Skiing
- All Inclusive**
- Children's Program**
- Connecting Rooms
- Convention Center
- Lobby
- Meeting Rooms*
- Mini-Golf
- Pool Table*
- Salon*
- Spa*
- Wi-Fi**
- Afternoon Tea**
- Arcade*
- Bar & Coffee Shop
- Bar and Restaurant on Site*
- Beach Nearby
- Beauty Center*
- Bicycle Rentals**
- Boutique Shop*
- Café
- Day Care Center
- Event Space*
- Events Facilities*
- Family Entertainment Center*
- Game Room
- Garden
- Gym*
- Hydrotherapy
- Kid's Club*
- Kids Playroom*
- Lounge Bar*
- Massage Rooms
- Movie Theater Onsite*
- Outdoor Pool
- Playground
- Plunge Pool*
- Pool
- Pool Nearby
- Poolside Bar
- Recreation*
- Rooftop Bar*
- Small Wedding Facilities*
- Spa & Wellness Center
- Spa Tents*
- Wellness Center
- Wine Cellar
- Yoga**
Guest Services
- Car Rental
- Concierge
- Laundry Service*
- Multilingual Staff
- 24-Hour Front Desk*
- 24-Hour In room dining*
- 24-Hour Security
- 24-Hour Valet Parking
- All-Inclusive*
- Baby Cribs Available
- Babysitting on Request*
- Beach Side Food and Beverage Service
- Butler Service
- Children's Program
- Concierge Desk*
- Culinary Experiences
- Dining Experience
- E-Concierge
- In-room minibar
- In-room Safe Deposit Box*
- Spa**
Piaf
Enjoy the fine art of French cuisine at Piaf, Grand Velas Riviera Maya's exquisite French restaurant. The delectable gourmet menu of Piaf was created by the acclaimed French chef Michel Mustiere. Savor such gourmet specialties as Chateaubriand, lamb filet with thyme sauce and ratatouille, sole meuniere, traditional French onion soup, and mouth watering desserts.
Piaf is located in the adult-only area of Grand Velas Riviera Maya. Piaf is open daily from 6:00 pm to 11:00 pm. Indoor, air-conditioned seating is available. Piaf features live music entertainment. Dinner reservations are required.
Age Restrictions: Reservations must be made by 7:30pm when including guests over 16 years old.
Sen Lin
Embark on a culinary journey through the distinctive flavors of Asian cuisine at Sen Lin Restaurant & Bar. You’ll enjoy more than traditional Chinese and Japanese favorites at Sen Lin Restaurant & Bar. Here you’ll experience the culinary traditions of northeast and southwest Asia including China, Japan, Korea, Vietnam, Malaysia, Cambodia and Thailand. Enjoy such exotic choices as Corobuta pork medallions stuffed with seasonal fruit, marinated duck in 10 spices served with warm plum sauce, rock Cornish hens with three types of curry, seafood soup with spicy coconut, and warm lobster slices dipped in creamy Masago sauce.
Sen Lin Restaurant & Bar close to downtown Playa del Carmen is a family friendly restaurant located in the Grand Velas All Suites & Spa Resort Riviera Maya convention center.
Sen Lin is open daily from 6:00 pm to 11:00 pm. Reservations are required. Indoor, air-conditioned seating is available. Live music. Dress Code: Business casual; no flip-flops, shorts or T-shirts.
Frida
FRIDA Grand Velas Riviera Maya celebrates the legacy of the famous Mexican painter Frida Kahlo at the esteemed Frida restaurant. Frida offers exceptional Mexican cuisine with a modern twist. Every dish is a gourmet masterpiece that reflects the rich culinary heritage of Mexico. The gourmet menu at Frida restaurant features such delicacies as grilled flank fillet with roasted cactus leaves and Chipotle chili pepper stuffed with cheese, red snapper fillet in zucchini flower sauce with corn mushrooms, and grilled portobello mushrooms and endives covered with Guajillo chili pepper cream. Complete your Frida experience with such mouthwatering desserts as tres leches cake with caramel sauce, Mexican chocolate mousse, or house made sorbet.
Frida is located on the third floor of the Grand Velas Riviera Maya resort and features ocean views. Frida is open daily from 6:00 pm to 11:00 pm. Reservations are required. Outdoor terrace and indoor, air-conditioned seating is available. Live music.
Dress Code: Business casual; no flip-flops, t-shirts or shorts.
Cocina de Autor
Cocina de Autor is the signature restaurant at Grand Velas All Suites & Spa Resort Riviera Maya. This esteemed Spanish restaurant features a world-class menu created by internationally acclaimed Spanish chefs Bruno Oteiza and Mikel Alonso. Each day at Cocina de Autor brings new choices in Spanish haute cuisine when Chefs Oteiza and Alonzo present their signature, gourmet Spanish Basque dishes in the a la carte menu of Mexican specialties. Choose from such delicious dishes as grilled lobster with black corn, deer with almonds, Piquillo peppers stuffed with duck and tamarind, and foie gras with granola and bougainvillea flowers. Coconut soup with fruit bread and hot chocolate cake are just a taste of what’s in store to complete your meal.
- Age Restrictions: Reservations must be made no later than 7:30pm when including guests over 16 years old .
- Dress Code: Business Casual; no flip flops, shorts or t-shirts.
- Cocina de Autor is open daily from 6:00 pm to 11:00 pm. Reservations are required. All restaurant seating is in the air-conditioned dining room.
Azul
Azul is in the family section of the resort. Azul is open daily from 7:00 am to 11:00 pm. Smoking and non-smoking seating available.
Bistro
Bistro is a delicious French-style restaurant with a prime ocean front location in the adult-only section of Grand Velas All Suites & Spa Resort Riviera Maya. Open for breakfast, lunch and dinner, Bistro offers a wide selection of French-inspired dishes as well as local favorites. The Bistro menu features soups, salads, sandwiches on fresh-baked French bread, decadent quiches, croissants, and Riviera Maya specialties like Mayan ceviche and seafood Yucatan pozole. The Bistro breakfast menu features such delightful offerings as French toast, omelets, and Playa del Carmen eggs. Bistro also offers an extensive selection of international wines.
Bistro is open daily from 7:00 am to 11:00 pm.
Reservations must be done until 7:30pm when including guests over 16 years old.
Chaká
With an international menu for breakfast and lunch served buffet-style* or á la carte, Chaká features a variety of international delights that are natural and healthy. Dinner offers a brand new Yucatecan menu inspired by the region's traditional cuisine, where the four defining pillars are Achiote (Annatto seed paste), citrus, habaneros (hot peppers) and smoke. Located near the Zen Grand Ambiance pool, this casual, open- air restaurant is situated amidst the tropical jungle foliage of mangroves, and Salam, Chechen and Chaká trees. *Seasonal Buffet menu available Indoor air conditioning sitting. Non Smoking Outdoor sitting
LUCCA
Italian-Mediterranean cuisine distinguishes the delicious menu of seafood, gourmet meats, and fresh homemade pastas at Lucca restaurant, served á la carte. Live Sax music on select evenings. Families with children are welcome. Reservations are required. Lucca is open from 6pm to 11pm. Air-conditioned, indoor seating. Non smoking
